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I am going to do  the return center at best buy. I believe when you mix people and technology something amazing happens. Everyone turns in to a moron. Most people don't enjoy being stupid so to compensate by getting very angry to show there disproval of the "user friendly" technology. You ask why the return center because that is where the magic happens. The people have had time to play with there new toy and realize they have no idea how to use it. With the excitement gone and only confusion and anger left you get to watch as people make a complete ass out of themselves. You ask how do i know this because i am one of those people who have been through this process. But somehow watching other people will make me feel better and i will have a great paper.